Business Unit:

CS

Location:

Poland, Romania

Full-Time

United Imaging Healthcare (UIH) is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

Main Responsibilities:

1. Responsible for installation of UIH diagnostic imaging equipment within a designated product range at customer site;

2. Work closely with Customer Care Center (region's and headquarter level) to carry out trouble-shooting, maintenance, updates of designated product modalities under supervision;

3. Attend service training courses and complete UIH Professional Certifications in order to build competence in providing technical assistance and support to our customers;

4. Own customer escalation issues whenever required to ensure user satisfaction, and case resolution in order to meet our contractual obligations.

Qualification Requirements:

1. Technical associate's degree or equivalent experience preferred;

2. Technical knowledge of the principles and operations of of diagnostic imaging equipment (DR, CT, MR, PET, etc.). Previous experience with relevant equipment strongly preferred;

3. Ideally, have previous field service experience where you have undertaken diagnostic on faulty medical imaging equipment and proven your ability to independently diagnose and troubleshoot at customer site;

4. Good communication skills, service oriented and coordination with customers. Display professional conduct t cr-and excellent team player;

5. Excellent IT knowledge, and familiarity with Microsoft Office and Networking Infrastructure;

6. Your customer facing skills will be invaluable, as you will be required to interface with customers and staff at all levels within UIH / 3rd parties, contractors, sub-contractors and suppliers and must quickly gain respect from others;

7. Display a high sense of flexibility, and must be willing to work after hours and travel when required,. Must have a valid driver's license and a good driving record. Willingness to travel extensively in an on-call rotation after training and certification.

To apply for this position, please send an email (with your CV attached) to:

patrycja.rosa@united-imaging.com